Terms and conditions of sale

Terms and conditions of sale


These conditions, hereinafter Contract Conditions or Conditions, comprise all the existing agreements between you, hereinafter, the Client and Peocotón de Calanda Regulatory Council Denomination of Origin Protected company domiciled in Muro Santa Maria s / n Edificio Molino Mayor, 1 Floor, 44600 Alcañiz, (Teruel).

Both contracting parties reciprocally recognize the necessary legal capacity to sign these Conditions.


2. Conclusion of the Contract

When processing the corresponding order, the client declares to have read, understood and accepted these Conditions, so that the acceptance of the information contained in this document implies the acceptance of any of the legal documents to which, on the same, is refer specifically to the Privacy Policy, the Cookies Policy and the Purchase Manual, all of which imply the conclusion of a contract between the parties, that is, between the Client and Peach de Calanda Regulatory Council Protected Designation of Origin.

In this sense, it should be borne in mind that your personal data provided for the processing of the purchase will be treated in accordance with the Privacy Policy of Peach de Calanda Regulatory Council Protected Designation of Origin published on its website.


3. Purpose

The object of this contract is the products and / or services offered by Melocotón de Calanda Regulatory Council Protected Denomination of Origin and acquired by the Client through the purchase process.

In the Store section of the Peach de Calanda website, the Protected Designation of Origin Regulatory Council, the current products and / or services are listed, as well as the specific characteristics and conditions of their contracting, so that, at the time the Client You accept these General Contracting Conditions through the purchase process, you will also be accepting those specific to the product being contracted.


4. Availability of the product or service

All product or service orders are subject to their availability. In this sense, if difficulties occur in relation to its making available, any amount that may have been paid will be reimbursed to the Client. Peach of Calanda Protected Designation of Origin Regulatory Council reserves the right to withdraw, when it deems appropriate, any product or service from the website.


5. Economic Conditions

The prices of each of the products or services of Peach de Calanda Regulatory Council Protected Designation of Origin will be published in the corresponding section of the website, specifically in the Store section. All of them include VAT, but exclude shipping costs, which will be calculated differently depending on the corresponding destination and added to the total amount of the contracted product.

Prices may be subject to modification at any time, however, possible changes or returns, if possible, will not affect the respective orders for which the order confirmation has already been sent.

The final price of the contracted product or service will be the one that is established at the precise moment of processing the online order or purchase. In the event of a manifest error in the price of the product or service, the Customer will be informed as soon as possible so that he can reconfirm his order at the correct price or cancel it.

The amounts to be satisfied will be paid through the payment method selected by the Client.

The non-payment of any amount stipulated in this contract will empower Peach of Calanda Regulatory Council Denomination of Protected Origin to suspend or withdraw the contracted product or service, temporarily or permanently and, where appropriate, to terminate the contract. Peach of Calanda Regulatory Council Protected Denomination of Origin may claim from the Client all expenses caused by non-payment, both banking and additional management.


6. Purchase process

To make a purchase, the Customer must indicate the number of boxes that he wishes to add to the order and then click on the ADD TO CART button. To finalize the purchase, the Client must register (if it is a new Client) or log in (if it is a Client already registered). To register, personal data is requested, as well as the delivery address of the box of peaches. Once the purchase is made, we will send the order confirmation to the Customer’s email.

The Regulatory Council Denomination of Origin “Peach of Calanda” is not responsible for the misuse of passwords by the client. It is your responsibility to duly safeguard the keys and passwords that are provided for access as a registered Client, preventing improper use or access.

7. Payment
methods Payment will be made at the time of placing the order, being able to choose the payment method between Paypal and Credit or debit card (Stripe).

PayPal allows consumers with email to send payments over the internet securely. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms. For more information you can visit the Paypal website www.paypal.es

Credit or debit card (Stripe)
Payments by credit or debit card are made through the Stripe platform. The data related to the customer’s credit card is not stored on our website or in any of our databases, such data goes directly to the payment gateway of the responsible entity.


8. Shipping and delivery times

 Orders are prepared and sent from the different companies associated with the PDO. Therefore, you may receive packages from different production companies if you place orders on different occasions. Once the order has been placed, the transport company in charge of making the delivery is Nacex. If you place your order between Monday and Thursday at noon, you will receive it in 24 hours. Starting Thursday at 12:00 p.m. the order will be prepared the following Monday and will be delivered on Tuesday. It is recommended that the Customer have a flexible delivery schedule and that there is someone at the destination address who can take care of the purchased item. If no one is found at the indicated address, the transport agency will contact the client to set a new delivery date. The Regulatory Council Denomination of Origin “Peach of Calanda” will not assume any responsibility when the delivery cannot be made due to the fact that the information provided is inaccurate or incomplete, or due to the absence of the recipient, etc. The shipping price is € 6.15 for 1 box of peaches plus an additional € 1.75 for each successive box ordered.

9. Resolution of incidents
For any query or related incident, the Customer Service service is made available through the e-mail info@melocotondecalanda.com .

According to the provisions of article 103 of Royal Decree 1/2007, of November 16, the Client will not have the right to the return of goods that may deteriorate or expire quickly, such as the natural peach.

In case of receiving the product in poor condition, the Client must send a digital photograph by email to info@melocotondecalanda.com within 24 hours indicating:

– Customer name.
– Invoice number or order number.
– His phone number.
– The number of pieces in poor condition.
– Once the e-mail is received, the Customer Service Department will contact the Customer. In the event that the state of the product does not pass the quality standards established by the company, the Client may choose to request a refund of their money or to have the requested product sent again.

The return or claim for the poor condition of the product is not guaranteed if it has not been delivered in two visits due to the Customer. In the event of repeated returns or claims due to poor condition by the same Client, the Regulatory Council for the Denomination of Origin “Peach of Calanda” reserves the right not to make new shipments to the Client. Once the return is approved, we will proceed to make the payment by the same means of payment that was used to make the purchase. The return shipping costs are borne by the Customer, as long as this return is for reasons that do not meet our quality standard. The refund of your money will be made within a maximum period of thirty days.


10. Technical means to correct errors

The website of Peach de Calanda Protected Designation of Origin Regulatory Council has a system configured so that, in certain sections, if the Client does not correctly include their data or leaves any required field uncovered, a warning window will open communicating to the Client the possible error so that it can correct it.

However, if you have included any information in an erroneous way and cannot solve it directly through the website, the Client may contact Peach de Calanda Regulatory Council Protected Designation of Origin at the following address: info@melocotondecalanda.com .


11. Industrial and intellectual property

The Client acknowledges that all the contents of the website, the products, the brands, the commercial names, the designs, texts, images, etc.… are protected by the corresponding copyrights owned by Peach de Calanda Regulatory Council Denomination of Origin Protected and that, therefore, its reproduction, transmission or registration is not allowed unless previously authorized by Peocotón de Calanda, Regulatory Council, Protected Designation of Origin. However, the user may use the information provided to manage their order and the corresponding contact information.


12. Survival

In the event that, regardless of the cause or extension, any provision of these Conditions is declared invalid or unenforceable, it will not affect or lead to the invalidity or unenforceability of the rest of the provisions, enforcing the application of said provision to the fullest extent permitted in under applicable law.


13. Resolution and termination

Failure by the parties of any of the obligations contained in this contract, each considered as essential obligations thereof, will be grounds for termination of this contract.

Likewise, this contract will be terminated in the event of any of the general or common causes for termination of contracts.


12. Applicable Law and Jurisdiction

The contracting of products through the Peach de Calanda Regulatory Council Protected Designation of Origin website, in addition to the simple use of it, will be subject to Spanish legislation.

The parties agree, expressly waiving any forum that may correspond to them, to submit any divergences that may arise due to the execution and interpretation of this contract to the Courts and Tribunals of Alcañiz.

Based on the provisions of Clause 2 of this document, the signing of this document implies the acceptance by the parties of all and each one of the clauses contained therein.